Privacy Policy

This Privacy Policy explains how Avenue Joaillerie ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use the AvenueLoyalty mobile application ("App").

AvenueLoyalty is a loyalty and rewards application provided by Avenue Joaillerie. By using the App, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you create or use an AvenueLoyalty account, we collect only the following personal information:

• Name
• Username
• Phone number
• Email address

We collect this information to create and manage your AvenueLoyalty account and to provide our loyalty and rewards services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your AvenueLoyalty account
• To identify you as a loyalty program member
• To provide loyalty points and rewards
• To communicate with you regarding your account
• To provide customer support
• To maintain the security of your account
• To prevent fraud or unauthorized use of the App
• To comply with applicable legal requirements

3. Sharing of Your Information

Avenue Joaillerie does not sell or rent your personal information.

We may share your information only when reasonably necessary to operate AvenueLoyalty, provide services to you, comply with legal obligations, or protect the rights and security of Avenue Joaillerie and our users.

Any service providers that process personal information on our behalf are expected to handle that information securely and only for authorized purposes.

4. Data Security

Avenue Joaillerie takes reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

5. Data Retention

We retain your personal information for as long as necessary to maintain your AvenueLoyalty account, provide loyalty services, comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer required, we may delete or anonymize it in accordance with our applicable data-retention practices.

6. Account and Data Deletion

You may request deletion of your AvenueLoyalty account and associated personal information by contacting us using the contact information provided below.

When requesting account deletion, please provide the email address, username, or phone number associated with your AvenueLoyalty account so that we can identify your account.

Certain information may be retained where required by law or where reasonably necessary for legitimate purposes such as fraud prevention, security, or required business records.

7. Children's Privacy

AvenueLoyalty is not intended for children under the minimum age required by applicable law to provide consent to the processing of personal information.

We do not knowingly collect personal information from children in violation of applicable law.

8. Third-Party Services

AvenueLoyalty may use third-party technology or service providers to securely host and process the information necessary to operate the App.

These service providers may process personal information on our behalf and are expected to protect the information in accordance with applicable requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the "Last Updated" date displayed at the top of this Privacy Policy. Where appropriate, we may also notify users through the App or another suitable method.

10. Contact Us